Accessibility Statement

Last Updated: 09/11/2024. This is an accessibility statement from Groove Commerce, LLC.

Measures to support accessibility

Groove Commerce takes the following measures to ensure accessibility of Groove Commerce:

Assign clear accessibility goals and responsibilities.
Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Groove Commerce is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Groove Commerce. Please let us know if you encounter accessibility barriers on Groove Commerce:

Phone: (800) 564-9826
E-mail: hello@groovecommerce.com
Postal Address: 2 Village Square Suite 220, Baltimore, MD 21210
We try to respond to feedback within 2-4 business days.

Compatibility with browsers and assistive technology

Groove Commerce is designed to be compatible with the following assistive technologies:

Latest version, plus 2 versions back, for the following browsers on Windows 10, MacOSX, and Linux devices: Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari
Latest version, plus 2 versions back, for the following browsers on Android devices: Android Browser, and Google Chrome
Latest version, plus 2 versions back, for the following browsers on iOS devices: Apple Safari, and Google Chrome

Groove Commerce is not compatible with:

Browsers older than 3 major versions may have unsupported features
Mobile and Desktop operating systems older than 5 years may have unsupported features

Technical specifications

Accessibility of Groove Commerce relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Groove Commerce, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Groove Commerce:

We are consulting with our design team to assess the situation and make any changes necessary. Please use our contact us form to report an issue.

Assessment approach.

Groove Commerce assessed the accessibility of Groove Commerce by the following approaches:

Self-evaluation